Partially Degraded Service

About This Site

Welcome to Aesthetic Record's page for real-time updates on how your system is functioning. This status report includes up-to-date information on scheduled maintenance, bugs or incidents including our third-party integrations.

As always, if you are experiencing technical issues not found in this report, please reach out to our Customer Support team via the Chat for assistance.

Web- Based Command Center Operational
90 days ago
100.0 % uptime
Today
iOS- Based Provider App Operational
90 days ago
100.0 % uptime
Today
Telehealth Degraded Performance
90 days ago
100.0 % uptime
Today
Point-of-Sale Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
90 days ago
100.0 % uptime
Today
Online Booking Operational
90 days ago
100.0 % uptime
Today
Patient Portal Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Business Insights Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
98.35 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
In preparation of Black Friday we anticipate an extremely high volume on the system, therefore the patient merge function will return December 1st, 2021. Business insights will be available from 7pm EST through 9am EST on November 26th, 27th and 29th. Business insights will return to normal operation on November 30th. BI will be offline during the busy hours of the day, this will ensure that we're not putting an additional, unnecessary load on the system.
Posted on Nov 24, 13:43 EST
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.